Not the perfect fit? We're happy to help with an exchange.
7-Day Exchange Window
You may request an exchange for a different item or store credit within 7 days of delivery. We don't offer cash refunds to your original payment method for change-of-mind exchanges.
Conditions
Items must be unused, unworn, undamaged, and returned in their original packaging with all tags and certificates intact. Earrings can only be exchanged if they arrive damaged or defective, for hygiene reasons. Customized or personalized items are not eligible for exchange.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery with your order number and photos — we'll arrange a free replacement or exchange.
How to Start an Exchange
Email support@selen.in or call +91 94038 80777 / 0832-2222244 within 7 days of delivery with your order number and reason for exchange.
For the complete terms, please read our full Refund and Cancellation Policy.